An appointment is necessary for all visits to the GP or Nurse. Appointments can be arranged either over the telephone or in person by visiting the surgery. Each appointment is allocated fifteen minutes - if you think you need more time for a particular reason please make the reception staff aware of this at the time of booking. For example, if more than one member of your family needs to be seen by the doctor at the same time, if you are booking in for a specific procedure, etc. Prior notice enables us to manage waiting times and avoid disappointment. Longer appointments will incur a higher fee.

Every effort will be made to facilitate any request for a particular doctor and/or a particular time. However, this is not always possible and as close an alternative as is available will be offered. In the event of a request for an urgent, same day appointment it may not be possible to see the doctor of your choice but you will be offered an appointment to see the first doctor with availability remaining on that day.

Given the nature of our business, appointments can run behind schedule from time to time. We make every effort to ensure you are seen at the time you have been allotted but we ask for your understanding on the occasions when there may be a delay. Likewise, we ask patients to present on time for their appointment. If you are 15 minutes late or more, you are not guaranteed to be seen and a future appointment may have to be arranged for you instead.

Appointments at the Practice are in high demand and we have a waiting list each day. If you have an appointment you no longer wish to keep, please be courteous to your fellow patients and cancel your slot so that it may be given to another person who needs it.



Blackrock Medical Centre, 74 Skehard Road, Blackrock, Cork, T12 TX0F • Tel: 021 489 2996

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